Terms of Service
Effective Date: October 2025
Services
NeuroClarity delivers diagnostic autism assessments for adults through
telehealth, conducted by licensed psychologists in authorized states
including New Mexico and PSYPACT-participating regions.
Eligibility
Services are restricted to adults aged 18+ physically located where
clinicians hold licensure. Users must verify their own eligibility based
on current location.
Not a Substitute for Emergency Care
These diagnostic evaluations don't replace emergency mental health
support. Crisis assistance is available through 988 (Suicide and Crisis
Lifeline), by calling 911, or by going to your nearest emergency room.
Payment and Fees
Fees are disclosed before services begin. Good Faith Estimate rights
apply for uninsured/self-pay clients per legal requirements. HSA/FSA
applicability depends on individual plan terms.
Intellectual Property
All content on this website, including text, graphics, logos, images,
and software, is the property of NeuroClarity and is legally protected.
Reproduction without authorization is prohibited.
Use of AI
Technology supports data analysis within evaluations, though licensed
psychologists retain exclusive authority over diagnostic conclusions. No
AI performance guarantees are made.
Limitation of Liability
NeuroClarity operates under professional clinical standards but isn't
responsible for decisions based on results. Outcomes aren't guaranteed.
Text Message Communications
Phone number submission implies consent to receive service-related
texts. Users may discontinue by replying STOP.
Changes to These Terms
Updates appear on this page with revised dates. Continued service use
signifies acceptance.
Privacy Policy
Effective Date: October 2025
NeuroClarity ("we," "us," or "our") is committed to protecting your
privacy. This Privacy Policy explains how we collect, use, disclose, and
safeguard your information when you visit our website and use our
services.
Information We Collect
We may collect personal information that you voluntarily provide to us
when you register for our services, schedule an evaluation, complete our
screener, subscribe to our newsletter, or contact us. This information
may include your name, email address, phone number, and health-related
information necessary for clinical services.
How We Use Your Information
- Provide, operate, and maintain our clinical services
- Schedule and conduct evaluations
- Communicate with you about appointments and services
- Send you our newsletter (with your consent)
- Respond to your inquiries and provide support
- Comply with legal and regulatory obligations
Protected Health Information
Any health-related information you provide as part of our clinical
services is treated as Protected Health Information (PHI) under HIPAA. We
maintain appropriate administrative, technical, and physical safeguards
to protect your PHI. We do not place third-party tracking pixels on pages
that collect health information or in patient portals. Analytics are
configured to avoid sharing PHI with third parties.
Third-Party Sharing
We do not sell, trade, or otherwise transfer your personal information
to outside parties except as required to provide our services (e.g.,
secure telehealth platform providers) or as required by law. All
third-party service providers are bound by appropriate data protection
agreements.
Data Security
We implement industry-standard security measures to protect your
personal information. All telehealth sessions are conducted via
HIPAA-compliant, encrypted platforms. However, no method of transmission
over the Internet is 100% secure, and we cannot guarantee absolute
security.
Your Rights
You have the right to access, correct, or delete your personal
information. You may also request a copy of your health records in
accordance with HIPAA regulations.
Cookies and Tracking
Our website may use essential cookies to maintain site functionality. We
do not use advertising cookies, tracking pixels, or third-party analytics
that share your data with external parties.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be
posted with an updated effective date.
Consent for Assessment
By booking, you consent to a diagnostic evaluation conducted
100% virtually via secure video and a patient portal —
there are no in-person appointments. The evaluation is performed by a
licensed psychologist who retains sole authority over all diagnostic
conclusions; supporting technology (including AI) assists with data
review but never makes the diagnosis. You agree to be physically present
in your selected State of Residence during the live clinical session, in
accordance with state licensure regulations. This evaluation is not
emergency care.
NeuroClarity · hello@neuroclarity.life · (505) 225-1137